Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.

Orders placed after business hours or on weekends/holidays will begin processing the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.


Shipping Methods & Delivery Times

We ship orders using reputable carriers to ensure reliable delivery.

Estimated delivery times vary by destination and shipping method selected at checkout, but typically range from 2–7 business days after shipment.

Delivery times are estimates and not guaranteed.


Shipping Rates

Shipping charges are calculated at checkout based on:

  • Order weight

  • Shipping destination

  • Selected shipping method

Any applicable shipping charges will be clearly displayed before you complete your purchase.


Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.


Food Product Handling

All HeartyBoost Foods products are shelf-stable and packaged to maintain quality during transit. We take care to ensure products are properly sealed and protected before shipping.

Once an order has shipped, responsibility for the package transfers to the carrier.


Damaged, Lost, or Delayed Shipments

If your order arrives damaged, incomplete, or incorrect:

  • Contact us within 48 hours of delivery

  • Include your order number and clear photos of the issue

We will review and resolve the issue promptly.

If a shipment is lost or significantly delayed by the carrier, please contact us and we will assist in filing a claim or determining next steps.


Incorrect Shipping Information

Please ensure that your shipping address is accurate at checkout.

We are not responsible for orders delayed, lost, or misdelivered due to incorrect or incomplete address information provided by the customer.

Additional shipping charges may apply for reshipment.


Questions

If you have any questions regarding shipping, please contact:

HeartyBoost Foods
Email: mike@gmsimmons.com
Website: HeartyBoost.net